Your comments
Could you clarify "down"? Is the miner unable to connect? If so, from which location? I've checked the servers and shares are coming in from all three edge servers.
Everything's back to normal. I'm very sorry for the outage.
I'm one day out of town with no internet access and this happens. Fate's a bitch. Working on it.
Share count going down or resetting entirely is normal. I would need your address to look into the problem.
MeSo: Can I have your address to look into it?
I've identified an issue with the US RVN server. That has been fixed now. Sorry for that.
Sunday was a slow day indeed. But otherwise the rate of found blocks is well inside the normal fluctuation over time.
I've already replied to you in the other thread: You are mining directly to an exchange using a Monero Integrated Address. Mining to an exchange using either an integrated address or a payment Id is subject to a higher payout limit of 1 XMR. This is clearly stated on the pool page. The reason for this is that payments to exchanges using either address format requires the transfer to be executed by the pool in isolation instead of batches of multiple payments to multiple addresses. Single address transfers incur much higher transfer fees for the pool, hence the higher payout limit.
Manoj: Just like you've mentioned, you received a payment on March 18. After that I cannot find any activity in the database or logs for address 43St1gejae63z3FUfSL1ccDe1bpto1QGKdfbi5itzE3d5KjQXa8t8sBammH9AwrKqAQRgRMm1dkXn4spA1as6a5n8zKss2E.
No paid shares and no discarded shares. Are you sure that you kept mining using the same address? Could you post your config here?
Customer support service by UserEcho
Already working on it.