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Anyway not sure how actionable this is, since i'm the only one it happens to :)
Yeah check this out. It's ok to not let me ping, I get that. But the path looks pretty clean really.

yeah happened again.

Ok cool beans. I have been looking for a smaller pool for VTC Ill use this one now thank you :)
Do you have any DDOS protections setup? I had added about 100mh/s to the pool. If that is an 'ok' thing to do Ill point some miners back at you guys if thats ok and we can test it out.
Maybe dns issues I could see that I guess.
Customer support service by UserEcho
whats odd is this only happens to you guys. I haven't tried any other pools on your site yet. Might be a good test though. I'll see if I can do that later today.