+12
Under review

Clarification on shares not updating

Oliver 6 years ago updated 6 years ago 8

Several people have reported that their share counts did not update for quite a while. I've investigated the situation and confirmed this problem. Fortunately the problem does not affect payments at all. Let me explain why. As some of you might have noticed the loading times for miner dashboards have been gradually increasing over the past weeks and months until a point where it become unacceptably slow. This was caused by the amount of shares in the database becoming so big that the process of counting them on demand (when loading a dashboard) became no longer feasable. 


Therefore I've implemented a background process that runs every 15 minutes and which does pre-aggregate the shares of all miners. This process became stuck. Which in turn caused the shares displayed on your dashboard to not update anymore which sucks of course. Those pre-aggregated share counts are only used for the dashboard. The payment process still goes over the entire share table and is unaffected by this mishap. I'm currently working on fixing the pre-aggregation. Until then please do not be alarmed. Your shares are fully accounted for.


Update: I'm currently working on the problem. Expect intermittent disconnects until I report all clear.


Update 2: Aggregation is currently running for all pools. Maintenance is done. I will monitor the aggregation process closely. 


Update 3: After monitoring things for past couple hours, I've decided to revert to the old share calculation method. Which means dashboards once again load slower but at least they are accurate. A permanent and more reliable solution is on the works of course.


Update 4: This afternoon I've deployed another shot at making dashboards fast again that looked bullet-proof on paper but apparently isn't. I've reverted the change. Sorry for the inconvenience. *sigh*

Thanks for all the work you're doing and the updates you have posted. :-)  I have noticed, however, the my ETN hashes do not seem to be posting as they were before.  It is now 11:00 AM Mountain Standard Time and I show no hashes in my dashboard although all 4 of my miners are working furiously. :-)


Are ETN hashes not updating yet?


Thanks!


Dyrek

Sorry...to be more accurate, it is my HASHRATE that is not updating.


Dyrek

Hashrate and Share numbers are both not updating for me.....  and workers are not being listed either.


XVG Lyra2rev2 pool

My dashboard is totally broken.  The last listing on my Dashboard is 11 am, which is 2 hours out of date. 


All my miners are still hashing and shares are being accepted.

Welllllll....in the interests of full disclosure...my hashrate shows zero, no increase in shares since yesterday and no miners being shown.

On a plus side (hopefully), all my miners, physically, are showing as mining at expected rates.

Dyrek

Under review

Allright. This afternoon I've deployed another shot at making dashboards fast again that looked bullet-proof on paper but apparently isn't. I'm going to revert the change but would like to encourage those of you affected by the problem to email your wallet address and worker id(s) to contact@coinfoundry.org.

+1

dashboard quit for a short while however share count kept running. ( not a single cap)

/thumbs up :-)